Question 1

How long does it take to set up a server?

Accepted Answer

Servers are provisioned automatically and ready in under 60 seconds after payment. You will receive your server IP and credentials immediately. This includes modpack installs — a one-click install typically completes in under 2 minutes after your server is live.

Question 2

Can I install mods and plugins?

Accepted Answer

Yes. Our panel includes one-click installers for thousands of modpacks from CurseForge and Modrinth. You can also upload custom mods and plugins manually via the file manager or SFTP. Our installing modpacks and installing plugins guides walk you through both approaches step by step.

Question 3

Is there a money-back guarantee?

Accepted Answer

We offer a 48-hour money-back guarantee on all plans. If you are not satisfied, contact support within 48 hours of purchase for a full refund. Refunds are returned via the original payment method.

Question 4

What kind of support do you offer?

Accepted Answer

Lodgichost is run by a two-person team, and support is answered by the operators directly. Reach us via Discord or email for help with setup, configuration, performance tuning, and anything else. We respond quickly because there is no ticket queue in front of you.

Question 5

Where are your servers located?

Accepted Answer

Our data centres are located in Europe, chosen for low latency to players across the EU. During setup you can select the region closest to your player base to minimize ping. We are transparent about our locations on the pricing pages.

Question 6

Do my plans include DDoS protection?

Accepted Answer

Yes. Every Minecraft hosting plan includes DDoS protection at no extra cost, filtering attacks at the network edge so your server stays reachable during attempted takedowns.

Question 7

Are backups included? Can I restore my world?

Accepted Answer

Yes. Automated encrypted backups run on a schedule depending on your plan, and you can create manual backups at any time with one click. Restoring is done from the portal's backup section in a few clicks. See our backups guide for retention details and disaster-recovery tips.

Question 8

Can I use a custom domain with my server?

Accepted Answer

Yes. Point an SRV record (or an A record for the hostname) at your server and players can join using your own address instead of an IP:port string. Our custom domain guide walks through the DNS records for Java and Bedrock step by step.

Question 9

How much RAM do I need for my server?

Accepted Answer

It depends on your modpack and player count. Vanilla and light plugin servers run comfortably on 2–4 GB, while heavy modpacks often need 6–8 GB or more. Our server upgrades guide explains the signs to watch and what actually scales performance.

Question 10

Can I switch between Paper, Forge, and Fabric later?

Accepted Answer

Yes, but changing server software requires a reinstall. Back up your world in the portal first, reinstall with the new software, then re-upload. Our Forge vs Fabric vs Paper guide helps you pick the right loader up front.

Question 11

Can I migrate an existing world to Lodgichost?

Accepted Answer

Absolutely. Upload your world folder via the file manager or SFTP, then select it as the level in server.properties. Our importing world guide covers the exact folder layout and the steps to avoid a fresh-world reset.

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DDoS protection on every plan

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